Data deletion
Last updated:
You can request deletion of the data we hold about you in connection with Milli SaaS systems (such as ChatCart) at any time.
Option 1: by email
- Email info@millisaas.com with the subject “Data deletion request”.
- Include your Instagram username and the name of the business registered with us, if any.
- We will reply to verify your identity.
Option 2: through Instagram settings
- In Instagram, go to Settings → Website permissions → Apps and websites.
- Find our app and tap “Remove”.
This revokes our app’s access to your account. To also delete data already stored, contact us using option 1.
What is deleted
- Messages, profile names, IDs and profile pictures received from Meta platforms;
- Access tokens and account connection data;
- Order and customer records related to you.
Timeline
Once the request is verified, data is deleted within 30 days and we confirm by email. Copies in backups expire automatically within a further 30 days. Data we are legally required to keep (such as payment records) is retained only for the required period.
See our Privacy policy for more details.